Jeff Wouters's Blog

Word, Outlook, Excel, PowerPoint or Access… All are components of Microsoft Office.
But what if you corrupted your settings or entire profile?
There are several ways to solve this, I will describe two of them.

The first is called “Detect and Repair” (in Office 2007 it’s named “Office Diagnostics”), which can be found in Outlook under Help –> Detect and Repair.

Watch out for the “Discard my customized settings and restore default settings”. Most add-ons must be reconfigured if you enable this!

The second is called the “Profile Wizard”, which can be found under %ProgramFiles%\Microsoft Office\11\Office11\proflwiz.exe.

Both options can be very useful to communicate to your end-users in order to reduce calls to your helpdesk…